How to File KRA Returns Online

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This guide gives a comprehensive procedure on how to file KRA returns online. Anybody with the KRA PIN is obliged to file his or her tax returns by the end of the financial year. People who have no income or those in the list of unemployed also must file nil returns. The online process is easy and fast through the iTax platform.

Persons with a disability are allowed a tax relief on the first Kshs 150,000 of monthly earnings.

Steps to File KRA Returns Online :

  1. Visit the KRA iTax website: https://itax.kra.go.ke/KRA-Portal/
  2. Enter your KRA PIN and password to access to the system.
  3. Go to the Returns tab under the main menu. Then click on “File Returns.”
  4. You will be find a page with different classifications of taxes as follows. Click on the tax that applies to you then click on Next.
  5. Tax form associated with the chosen tax obligation will be displayed opening for you to complete.
  6. This filing process is described in the form where a person will be guided step by step on how to fill the form.
  7. As you will see at the bottom of the tax form, there will be options for downloading the tax form in either Excel or ODS format. From the website download it, open it or save the file onto your machine.
  8. Download the form, then fill in the required details filled and save the document.
  9. Run macros to check your data and then pack the file in zip format.
  10. Go back to the iTax file returns page now, choose the period which you want to file the returns.
  11. After that upload the zip file location by following the prompts of the agreement and confirm the terms and conditions.
  12. Press ‘Submit’ A ‘POP-UP’ box appears saying ‘Thank You for your Submission’ Click ‘OK’.
  13. A confirmation message will appear to show if your return has been transmitted successfully.

How to File Nil Returns:

  1. Visit the KRA iTax website: https://itax.kra.go.ke/KRA-Portal/
  2. Enter your KRA PIN and password and then enter your response to the security question by clicking on “Login”.
  3. Go to the Returns tab, and click the File Nil Returns link.
  4. On the tax obligation page, please key in the KRA PIN. Click on check mark icon for “Select Statement Type” then select “Income Tax Resident” and click “Next”
  5. Select the returns period and click on the ‘Submit’ button.
  6. Which will bring up a success message with an acknowledgment number.
  7. Then, obtain the return acknowledgment receipt then download and print it.